If you are sending a payment and an error occurred: *Remember to only send money to people you know and trust. *If you are sending money to someone for the first time, double check the name, and confirm the email or mobile number enrolled before completing your payment. After entering your Recipient, you will enter your dollar amount and confirm your payment.Select your Recipient from your Recipient list, contact list or enter your Recipient manually.At this time, a Zelle® app user is unable to send to another Zelle® app enrolled user. Zelle® app users are able to send money to other Zelle® users enrolled with one of our partner financial institutions. Your financial institution will assist you. Need help sending money with Zelle® through your partner financial institution. Zelle® does not support sending or receiving money between non-participant financial institutions. At least one or more accounts must be with a participating financial institution. mobile number or email address per account. To receive money to more than one account you will need to enroll a unique U.S. Mobile numbers cannot be enrolled with more than one Zelle® profile. Contact your participating bank or credit union support team to request they deactivate the mobile number.mobile number with a current or previous participating bank or credit union. You have an active Zelle® profile enrolled to your U.S.mobile number or email address to multiple accounts with Zelle®. You will not be able to enroll by linking the same U.S. Money sent with Zelle® will be sent to the account enrolled with the email or U.S. You're all set! Once completed, you may begin sending, requesting and receiving money with Zelle®. If your device allows for fingerprint authentication you will be able to enable or skip pending your preference.You’ll enter your eligible debit Visa® or MasterCard® and continue to follow the prompts to enter your personal information and create your password.Use the Find Your Bank to verify your bank is not a participating financial institution and select "Don't See Your Bank?" if your bank is not listed.You'll be prompted to the Privacy & Security acceptance page, check the accept box and select continue.You'll be prompted to accept permissions to your device.Once downloaded open the Zelle® app and follow the below steps:
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You’ll be directed to select the Zelle® app from either the App Store or Google Play to download to your Smartphone. You may still enroll with the Zelle® app by scrolling to the bottom of the page and selecting “Download the Zelle® app”. Your bank or credit union support team can help you enroll. If your bank or credit union is listed, you must enroll directly through the online or mobile banking service. To start enrollment, visit to see if your bank or credit union offers Zelle®. Do not include any additional personal information in the below text box. Please use the below fields to provide the requested information so that we may best assist you. We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. If you need immediate assistance, call us at 1-84. Still need help? Complete the form and we will respond to you via email within 2 business days. If your device is not compatible with the Zelle® app, you will not be available to download within the App Store, Google Play, or you will receive a message that your device is incompatible.įor additional information on enrolling with the Zelle® app visit our FAQs at Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. mobile phone number to use the Zelle® app. Devices such as Chromebooks, Laptops, Tablets or iPads are not supported to download or use the Zelle® app.
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To download and use the Zelle® app you must have an eligible Android or iOS Smartphone.
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